Returns & Refunds Policy
Last Updated: June 11, 2026
At Avante Cove, we want you to be satisfied with your purchase. We accept returns for eligible products within 30 days of delivery.
Return Eligibility
To qualify for a return:
- The return request must be submitted within 30 days of delivery.
- The item must be unused and returned in its original packaging.
- The item must include all original parts and accessories.
- Proof of purchase is required.
We accept returns for defective products, damaged items, incorrect items, and change-of-mind purchases that meet these conditions.
How to Request a Return
Email info@avantecove.com with your order number and reason for the return.
Our support team will review your request and provide the correct return instructions and warehouse return address. Please do not send an item back before receiving return instructions.
Request a ReturnReturn Shipping Costs
- If the item is damaged, defective, or incorrect, Avante Cove will cover the return shipping cost.
- For change-of-mind returns, the customer is responsible for return shipping costs.
- We do not charge a restocking fee.
Refunds
After we receive and inspect the returned item, approved refunds will be processed to the original payment method within 5–7 business days.
Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.
Your bank or payment provider may require additional time to display the refund in your account.
Exchanges
We do not offer direct exchanges. To receive a different item, return the original product and place a new order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue promptly.